Refunds are processed once your return has been received and inspected.

💳 How Refunds Work

  • Refunds are issued to the original payment method.
  • Please allow 5–10 business days for the refund to appear in your account after approval.
  • You will receive an email confirming your refund.

🔁 Partial Refunds May Be Granted If:

  • The item shows minor signs of use or damage
  • The return is initiated after 14 days (but within 30 days)
  • The item is returned without original packaging

❌ Refunds Not Applicable If:

  • The product is not eligible for return (see Returns Policy)
  • The item is damaged due to misuse
  • The item was returned after the return period expired

If your refund is late or missing, please first check with your bank or card provider. If you still need help, contact us at support@bavelgo.co.uk.